Privacy policy

Last Updated: October 8, 2026
At Nuvellla, your privacy is extremely important to us. We are committed to protecting the personal information you share with us and ensuring a safe and secure shopping experience. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you visit our website, make a purchase, or interact with us, we may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: If you create an account, we store your login credentials and order history.
Usage Data: Website activity, browsing behavior, and product preferences to help improve your shopping experience.
Communications: Messages you send to our customer service team or subscribe to newsletters.

2. How We Use Your Information

We use the information we collect for purposes including:

Processing orders, payments, and shipping
Communicating with you about your orders, promotions, and updates
Personalizing your shopping experience
Improving our website, products, and services
Ensuring the security and integrity of our website

3. Sharing and Disclosure

We will never sell or rent your personal information to third parties. We may share information with trusted partners who assist us in delivering services, such as:

Payment processors for secure transactions
Shipping carriers to deliver your orders
Marketing partners only with your consent

All partners are required to protect your information and use it solely for the purposes we specify.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, understand site usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your data
Opt out of marketing communications
Review our data practices and object to certain processing

To exercise any of these rights, please contact us at: contact@nuvellla.com.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our systems are secured with encryption and strict access controls.

7. Children’s Privacy

Nuvellla does not knowingly collect information from children under 13. If we discover that a child has provided personal information, we will promptly delete it.

8. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about your privacy or this policy, please reach out to us:

Company Name: Henan Wen'erman Technology Co., Ltd.

Address: Unit 6, 2nd Floor, Building 1, Zhengyan Shiji Huacheng, Taishan Road, Dongdian Township, Sui County, Shangqiu City, Henan Province
Email:contact@Nuvellla.com

Phone:+86 17881417762

Your trust matters to us, and at Nuvellla, we are dedicated to keeping your personal information safe while providing you with the best shopping experience.